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Administrator

Tenerity
Job LocationKettering Venture Park
EducationNot Mentioned
Salary22,500 per annum, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

Here are a few reasons why our employees enjoy working for usPART TIME - Minimum of 25 hours per week

  • Competitive salary of circa £22,500 pro rata
  • Full training and support throughout your career at Tenerity
  • Subsidised Gym Membership
  • 25 days holiday PLUS Bank Holidays
  • Educational trips - the best way to talk to our customers about a destination is to experience it yourself
  • Free hot & cold drinks during your shift (when office based)
  • Close to public transport links and local amenities
  • Up to 10% Company pension scheme
  • Discounts & offers for Tenerity employees
  • Regular Health & Wellbeing initiatives and wellbeing services
  • Free onsite parking
  • Reward and recognition scheme
  • A great working environment and supportive Team Leaders
We are currently recruiting Travel Administrator to join our team in Kettering.Tenerity in Kettering are accredited with the Investors in People Gold Standard and for the past two years we have won numerous awards in the Travel Industry for Call Centre Agency of the Year and Best Call Centre of the Year. These awards are the pinnacleof excellence for the UK travel trade and honour the best agents and agencies in the country as voted by suppliers.As well as delivering extensive training for you to excel in your role, we believe in continuous development to help you achieve your career goals, including the opportunity to gain professional qualifications.We are committed to employee wellbeing and our employee benefits programme is designed to positively support all aspects of life.Part Time hours - Minimum of 25 hours per week between the hours of 8am-6pm, Monday and Friday (working 1 in 6 Saturdays)If you have the following skills or experience, this Travel Administrator role could be ideal for you
  • Experience of working within the call centre environment
  • Administration skills
  • Understanding of the AITL business and its customers
  • Strong understanding of and ability to deliver exceptional customer service
  • Exceptional ability to prioritise workload.
  • Excellent written and verbal communication skills.
  • Computer literacy
  • Ability to deliver against tight deadlines
  • Good team player
  • Excellent communication skills
As a Travel Administrator, you will be responsible for:
  • Invoicing and Ticket despatch
  • Dealing with Errors found on invoices and tickets and resolving these in a timely manor
  • Relaying information to the customer to ensure they are up to date with all arrangement
  • Being responsible for flight changes
  • Liaising directly with vendors regarding any changes needed
  • Running and analysing daily reports
  • General administration duties
Our BusinessAt Tenerity, we provide our clients with compelling technology and services that earn their customers loyalty every day. Our employees re-define loyalty with transparency and trust so that our clients can more deeply engage their customers, creating valuefrom those connections.We are a growing company at the top of our industry with values and character that allows us to stand apart from the competition. We promote inclusion and diversity within our organization to garner perspective and engender trust. We are looking for peoplewho will embrace our culture of radical transparency, who will create attunement with our customers, and embrace the pragmaticism that comes from knowing that as life and people change, companies must adapt and change.We have a bias on promoting from within, provide top notch compensation, and have a total rewards strategy that sets us above others in the field. Do you want an impactful role in a growing company that is creating new solutions that lead the field in theirinnovation and effectiveness Then consider joining us!

Keyskills :
Customer Service AdministratorTravel AdministratorTravel Support AdministratorSupport Administrator

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