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Job Location | Kettering |
Education | Not Mentioned |
Salary | £25,200 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Field RepresentativeSalary £25,200DAVENTRY/KETTERING (42 HOURS - FLEXIBLE HOURS ARE OFFERED)CORE HOURS - 9am - 4pm must be covered for 4daysTraining be on site in Stratford Upon - AvonDAY TO DAY DUTIES:As a Field Representative you will perform site visits for a variety of purposes such as payment negotiation,payment collection, gas and electricity meter inspections, customer reconnection, property status reports,occupancy verification and vulnerability / health and safety checks. The aim of the visit is to ensure therelevant account is resolved in a timely and efficient manner, with the best possible outcome achieved for allconcerned.Site visiting for the recovery of outstanding balances owed to Utility supplier.Payment negotiation / Arrangement set up by agreement.Dispute resolution.Vulnerability checks.Welfare visits - ascertaining support needed by Customer to ensure correct debt follow up.