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Job Location | Kettering |
Education | Not Mentioned |
Salary | 37,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
FRENCH SELECTION UKCustomer Service ManagerTeam Management, Team Development, Order processing, Customer Care, Sales coordination, Customer service, Sales Administration, Sales Management, International Trade, East Midlands, Northamptonshire, French, German, Spanish, Italian, Dutch, Portuguese, Czech,Hungarian, Croatian, Serbian, Polish, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Swedish, Finnish, NorwegianSalary: Up to £37,000 paLocation: Kettering, NorthamptonshireAt commutable distance from Northampton, Corby, Kettering, Wellingborough, Peterborough, Northamptonshire, Milton Keynes, CambridgeshireRef: 2234EVIEW JOB DESCRIPTION > APPLY NOWPlease visit the French Selection UK website, vacancies section, search job reference: 2234EApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a well-established company with overseas dealingsMain duties:To be responsible for managing an efficient and successful team, while ensuring the teams well-being, development and overall performance.The Role:- To grow customer satisfaction and resolve queries- To maintain the smooth running of the customer service team dynamic by delivering feedback and coaching- To ensure both order management process and customers needs get fulfilled punctually- To ensure an efficient and positive customer and sales communications- To partake in regular meetings with the Regional CS Management team- To report on a monthly basis to the Regional CS Management on KPI, key success and challenges- To continue remastering existing processes and procedures- Punctual monthly audit process and audit requirements fulfillingThe Candidate:- Excellent written and spoken interpersonal communication skills- Any additional European language is a plus- Previous supervising experience would be an advantage- Problem-solving mindset and strong rational thinking- Knowledge of International Trade would be beneficial- An organized, efficient and composed individual- Sharp IT skillsSalary: Up to £37,000 paFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Keyskills :
Customer CareCustomer ServiceInternational TradeOrder Processing