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Customer Service Administrator

Adecco
Job LocationKettering
EducationNot Mentioned
Salary£21,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Do you have Customer Service and administration experienceAre you available to cover a 9 month maternity roleAre you hardworking and self motivatedIf this sounds like you then apply now!Job Title: Customer Service AdministratorSalary/Benefits: £21,500Location: DesboroughContract type: Full Time/ Maternity coverHours per week: 08:30 - 17:00 Monday, 09:00 - 17:00 Tuesday to FridayYour day to day;

  • To issue of Returns Authorisation numbers to all UK customers
  • Responsible for the authorisation of all credit notes
  • Log all debit notes received from National Account customers
  • Interact on a daily basis directly with customers, sales execs and agents, via the telephone and e-mail
  • Answering e-mailed and phoned queries focusing on (but not limited to) status and progress of credit notes and arrival of returned product.
  • First point of contact for consumers who return product directly
Who are we looking forOur client am looking for a self-motivated individual with the ability to multi-task, and a willingness to learn and develop themselves. Good written and spoken English is essential, and a basic to intermediate understanding of MS Office.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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