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Customer Account Manager

Job LocationKettering
EducationNot Mentioned
Salary19,000 - 20,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

There are many reasons to feel excited about a new jobthe new challenge, the new learning experience, new people, new working environment the list goes on but its also reassuring to know that within an organisation who truly sees the value in each oneof their employees, youll become an integral part of their day-to-day success. Its also reassuring to know that the organisation has been a successfully trading for over 100 years and their brand is known and respected worldwide. Throughout the years theyvemoved with the times, diversified, cultivated, and driven forward a business platform and structure that works and its all down to those past and present, passionate employees that have made it happen.The role of Franchisee Account Manager has become available where variety is the order of the day. If youre the kind of person that likes to have a full day that means youll be wearing many hats then look no further.The salary for this permanent role is £20,475 working Mon-Fri 37.5 per week.Role Responsibilities

  • Process customer/franchise payments or returned payments to individual accounts
  • Provide Administrative/accountancy support
  • Generation and administration of daily/monthly reports
  • Respond efficiently to customer/franchise telephone or email querieshigh volume incoming calls
  • Accountable for ensuring all insurance requirements are administered including payment collections
What do we require from you
  • Excellent Excel knowledge along with other M/S Office packages
  • Previous Customer Service/Administrative experience
  • Assertive, proactive, can do attitude
  • Able to multitask ensuring queries are all settled to completion

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