School IT Technician

Job Description

IBP have an exciting and rewarding opportunity to join the team at a prestigious school-based location in Isleworth, as the Onsite IT Technician. The role will also include several day visits each month to a second school based in Feltham.Main Duties:

• Ensure delivery of high-quality ICT services
• Maintain accurate and up to date documentation and polices for all IT Services as required.
• Assist with the monitoring and maintenance of all desk-side services and solutions as required.
• Primary onsite technician on behalf of MSP for desk-side related issues
• Use of MSP online service desk to acknowledge/manage and action issues
• Support staff onsite in the use of all IT Services.
• Support pupils and all members of the school community in their use of ICT.
• Monitor and maintain all IT Services alongside MSP including maintenance schedules and safety checks as required.
• Providing support in the use of new or upgraded hardware/software
• Support in managing and maintaining remote access services ensuring connectivity
• Support existing Wireless services.
• Workstation management - hardware, software, peripherals, and input/output devices.
• Internet, firewall and filtering systems.
• Support the Safe use Internet Policy in line with school policy.
• Work alongside MSP on projects outside of term-time duties.
• Help to plan and manage an appropriate maintenance procedure for ICT equipment.
• Manage and maintain the IT inventory along with asset tagging
• Ensure consumable stock does not run below the minimum requirements.
• Ensure all IT Services are kept in good working order.
• Work to implement and embed business processes for ICT support using a set methodology.
• Ensure all ICT equipment is kept secure and safe.
• Monitor and maintain assessment and reporting systems and procedures
• Ensure regular security checks of systems and processes.
• Maintain up to date inventories of hardware & software; security marking and labelling of equipment.
• Attend annual training for all staff, recognising that safeguarding children is everyones responsibility.

Experience & Skills:

• Work closely and effectively with all key stakeholders, demonstrating intuition and accountability.
• Identify own role in achieving objectives.
• Maintain a professional attitude and image at all times.
• Must demonstrate intuition and initiative with resilience to complete the task in hand.
• Communicate effectivelyAll mediums.
• Dress appropriately in relation to school norms.
• Promote the positive ethos of the school.
• Appropriate ICT qualification with MS SharePoint & MS Teams experience preferred.
• Experience with Interactive screens/whiteboards required (Clevertouch desirable).
• Experience with Cunninghams or other cashless till systems desirable
• Attend annual training for all staff, recognising that safeguarding children is everyones responsibility.
• Undertake any reasonable duty deemed necessary by the line manager.
• Be flexible with working hours to suit the needs of the school for example on Open Days, at out of normal hours meetings and support.
• Be flexible with place of work when required.
• Ensure IT offices are kept tidy and organised
• A DBS check will be required.

Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their applicationif you do not hear back within this time, please assume that youhave been unsuccessful on this occasion. Please feel free to apply for any future roles.IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates.