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Logistics Account Manager

Grafton Recruitment
Job LocationImmingham
EducationNot Mentioned
Salary22,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Logistics Account Manager Office based roleLocation: ImminghamSalary: £22k-£28kHours: Mon-FriGrafton Recruitment are working on behalf of a global leading company who are looking for a Logistics Account Manager to work in their Immingham office.The role:

  • Responsible for the accurate processing of customer orders in transfusion and corresponding systems.
  • Ensuring accurate execution of SHEQ policy in own work
  • Responsible for the operational contacts with the customer.
  • Building relationships, understanding the customers needs and requirements, translating for the business use, and providing sustainable logistics solutions to assist in the customers supply chain.
  • Maintaining high levels of communications across the internal teams to ensure customers requirements are met.
  • Optimizes the logistics services provided in terms of efficient and effectiveness.
  • Informing customers and recharging any additional charges.
  • Providing customers with order updates and relevant documentation.
  • Obtaining and coordinating the documentation necessary for import, export, and transit movements in line with Brexit clearance processes.
  • Responsible for achieving and maintaining KPIs set out by the Account Management Co-Ordinator.
  • On-time and in-full invoicing of all charges to the customer
  • Records in the system the performance of orders in line with the ECTA standards (European Chemical Transportation Association).
  • Monitors the gross/operational margins on customer accounts to suggest and implement improvement suggestions
You will need:
  • A minimum of two years customer service experience in an office-based environment, ideally in logistics, grade C/4 in GCSE Maths and English or relevant degree - Desirable
  • Experience of working in a people/customer facing role
  • Excellent attention to detail and very high-quality standards, the ability to work well under pressure, and able to adapt quickly to market
  • Willingness to undertake training and development activities
  • Ability to learn quickly and retain information
  • Strong planning, organisational and administrative skills
  • A team player who is adaptable, solutions focused and able to work on your own initiative
  • Able to communicate clearly and effectively
If you meet the above criteria, please apply directly by clicking the link or contact Naomi Coates on /Part of Gi Group, Grafton Recruitment have a network of 7 local branches across the UK, operating in Europe in 5 countries with 35 offices, employing over 500 employees. Grafton place over 30,000 candidates each year, and is dedicated to the search, supportand placement of candidates across a wide range of professional job roles

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