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Exchequer Controls Manager

FOX MORRIS GROUP LTD
Job LocationIlford
EducationNot Mentioned
Salary600.00 - 800.00 per day
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

  • Responsible for managing up to 30 employees.
  • Contributing to the Councils vision and priorities through administration, calculation, assessment and modification of Housing Benefit and Council Tax support entitlements and Council Tax collection and enforcement administration including the preventionand detection of fraud.
  • Responsible for maximising income and debt recovery using innovative models and initiatives including behavioural insights to improve collection.
  • Promote a business culture seeking innovation and growth and increased income where possible.
  • Manage, deliver and continuously improve services to ensure quality and consistency in service delivery to all Customers.
  • Take a leading strategic role in the implementation and maintenance of policy, guidance and operational processes necessary to administer and support Housing and Council Tax Benefit administration.
  • Responsible for the management and direction of teams within the Council Tax & Benefit Services in accordance with statutory requirements, core principles, key aims, service and business plans; ensuring that a good service is delivered to customers.
  • Contribute to the aims, objectives and priorities of the service, developing and implementing service-wide policies and strategies to create a customer focused culture.
  • Manage the development, co-ordination, implementation and delivery of the oneSource Exchequer Services and responsible for achieving excellent levels of service customer improvement satisfaction and high performance in the delivery of these services.

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