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Neighbourhood Officer

Job LocationHuntingdon
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are Places for People, we build homes and manage communities where everyone is welcome and everyone can thrive, we are placemakers.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this We surround ourselveswithcustomer focussedpeople, supportivepeople and caringpeople. Our people live and breathe our SPIRIT values; we are the place for spirited people.More about your roleYour role with us will be to provide an excellent level of customer service to our clients on a patch within Cambridgeshire. You will be responsible for managing tenancies on your own patch by using early interventions. You will work closely with the NeighbourhoodTeam, including Neighbourhood Wardens, Anti-Social Behaviour Officer and Revenue Officers in carrying out regular visits to address any potential breaches of tenancy and identify any issues on your patch.You will deal with any potential complaints received, this may include reports of anti-social behaviour, noise nuisance, property condition and environmental issues. You will be responsible for enforcing tenancy conditions accordingly whilst working withother members of staff to ensure this is understood. You will work closely with our customers and offer advice in order to help promote positive behaviour in our communities.Please download the attached job description for further informationMore about youYou will have worked in previous roles where a high standard of customer service is key. You should be comfortable dealing with people from a range of backgrounds with an ability to tailor this based on the needs of the person. You should have experiencebuilding important relationships, both internally and externally.Experience in a busy administrative role with the ability to multitask and prioritise workload is essential, and a working knowledge of social housing would be desirable but not essential. Experience working with the community particularly vulnerable individualswould be beneficial for this role, however full training would be given to the successful candidate. For this role we require an individual with a positive can-do attitude with a desire to help the community and make a difference.Please note: Candidates must hold a full valid driving licence with access to their own their own vehicle.The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

  • Excellent holiday package and rewards
  • Pension with matched contributions
  • Training
  • Extra perks including huge discounts and offers from shops, cinemas and much more.
Whats next If you meet the criteria and are ready to make the next step in your career then click apply. You will be re

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