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Warranty Advisor

Venatu
Job LocationHull
EducationNot Mentioned
Salary£23,583 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This position is in Barton-upon-HumberWe are currently seeking highly motivated and enthusiastic individuals to join our clients growing team as a Warranty Advisor in Barton-upon-Humber. They offer comprehensive training and development opportunities.Warranty Advisor - No Weekends or Evenings!£23,583 per annum + £500 quarterly bonusMonday to Friday 9am to 5:30pm (40 hours per week)Must be able to commute to Barton-upon-Humber dailyWorking as a Warranty Advisor, you will be managing customer warranty claims and ensuring that customers of the business are given a high quality of service You will be building relationships with the customers and ensuring any questions from them are fullyanswered.This position is purely a customer service role with no sales element.You will receive a fantastic benefit package including:

  • Free onsite gym (available 24/7)
  • Subsidised travel expenses for public transport (£10 per week)
  • Free onsite parking
  • Complimentary refreshments throughout the day
  • Two subsidised canteens including outdoor seating area
  • Fantastic progression opportunities with real success stories
  • Customer Service Employee of the Month awards
  • Outside of city location with green space to walk around on lunch break, including a lake!
A Warranty Advisor will be required to:
  • Managing customer warranty claims
  • Handling internal and external customer and installer queries
  • Building relationships with customers
  • Working to department SLAs
  • Problem solving and following up on customer enquiries
What makes a good warranty advisor
  • Must be able to commute to Barton-upon-Humber daily
  • Experience in customer service (whether it is call centres, retail, hospitality, etc.) is required
  • Must have experience working to targets
  • Excellent communication skills, both written and verbal
  • IT Literate and proficient in Microsoft
  • Strong organisational skills
The Company
  • Constantly expanding and recently expanded into a brand new industry
  • Award winning company who have been awarded National Retailer of the Year in 2022 and 2023
  • Won awards for candidate training and onboarding
  • Fantastic training and progression opportunities providing you with all the knowledge and tools you will need to succeed
  • No two days are the same!
Does this sound like your next roleIf you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you!DISCLAIMERVenatu Recruitment Group are acting as employment agency on behalf of the client.At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system.This will enable you to register for job alerts, apply for jobs, and for us to help you find your next role. To read our full privacy policy please visit our website.

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