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System Support Specialist

Job LocationHull
EducationNot Mentioned
Salary£17.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time 6 months

Job Description

Smith + Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform attheir fullest potential.From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.Role OverviewHybrid- 2 days in the officeResponsible for providing administrative and operational support to Global Clinical Operations to ensure efficient and effective conduct of clinical studies to industry and company standards while meeting study requirements and targets. This position hasadministrative responsibilities for Study Site Feasibility, Study Support and Essential Document ManagementEssential Functions

  • To provide analytical support for all Smith and Nephew formeo customers. Including production of customer facing reporting, generation of ad-hoc reports and generations of detailed analysis.
  • Management of the formeo system including managing implementation of new accounts, managing account admin (add new users, formulary changes, chase orders, create new products, update pricing, create new accounts).
  • Analytical support for large and/or complex data sets to demonstrate operational impact of utilising Smith + Nephew portfolio products.
Requirements
  • Candidates should be highly numerate, analytical with strong IT/literacy proficiency
  • Candidates should have a high level of technical capability with data and have ability to adapt to complex software to produce outputs
  • Candidates should be able to demonstrate the ability to communicate technical or challenging situations to customers and manage expectations
  • Strong customer service skills
QualificationsEither A Degree preferably in the sciences or 3 years experience in a similiar role

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