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| Job Location | Hull |
| Education | Not Mentioned |
| Salary | £10.42 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Teqniq is searching forService Support Officerto work in the public sector.37 hours per week.3 month contract.08:30-17:001.Deliver high quality, efficient and responsive service support in line with practices and procedures to support the delivery of customer focussed services by Directorates and Services.2.To ensure excellent customer service and meet customer promises and service standards of the department and across other service areas as required including coordinating the department customer feedback responses. To provide a wide range of office basedservices and to communicate with members of the public, the call centre and internal and external agencies to ensure best service delivery.3.Maintains specific databases and systems, inputting and extracting data, assisting with the validation of data and supports other system users. Creating, collating, distributing and updating requests for service to enable the delivery of frontline services.4.To be a superuser of Bartec, Confirm, Mobisoft, Mayrise, Qlikview, Routesmart – the key computer systems for Streetscene and to be able to identify workflow and management performance improvements. This also includes Civica 360 CRM and social media.5.To manage the day to day provision, training, updating and the organising of repairs for the in-cab and in-field technologies associated with the key IT systems.6.To liaise with the IT Business Partner in the centralised IT service to enable the continued development and updating of the key systems and to update users as appropriate.7.Provision of detailed advice and support to customers, officers, service managers and team members through appropriate channels. Consultation and interpretation of appropriate contract/agreement documentation and legislation where appropriate.8.Undertakes document processing functions including the preparation and production of complex material / documents in a creative, professional style using a range of software packages and initiates routine correspondence.9.Processes requests for goods and services following appropriate procurement procedures. Verifies deliveries, resolves discrepancies as necessary and updates records. Prepares and processes financial documents for payment including grants and external fundedprojects.**TEQ-0623-RQ959657Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it ismy responsibility to notify teqniq Limited of any hirer who I do not want my details to be passed onto.