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Job Location | Hull |
Education | Not Mentioned |
Salary | 20,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Employer description: Cabot are an ever-evolving company where improvements to processes, systems and working practices are continually strived for, and this role is crucial to both the department and wider companys success.Overview:As Cabot moves to a shared services business support model, we are now looking to recruit an enthusiastic Service Desk Analyst to join our vibrant service desk team in either the Kings Hill, Telford or Worthing areas.Ensuring that we deliver consistent, well defined and speedy resolutions to our internal customers is key.Job purpose:Reporting to the Service Desk Team Leader, the purpose of this role is to provide premium first line hardware and software customer focused support to colleagues at all levels across the organisation, whilst ensuring that all IT and InfoSec Policies areadhered to.We are looking for a well organised team player who is analytical and good at solving problems.Part of your role is ensuring that phone calls and emails are responded to promptly, and you will gain exposure to software such as: Windows 10, Microsoft Active Directory, Office 365, Teams, Proofpoint and Azure.Key Accountabilities & Responsibilities: