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Job Location | Hull |
Education | Not Mentioned |
Salary | £35,098 - £36,853 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Senior Housing Complaints OfficerContract Type:PermanentHours: Full time, 37.5 hoursper week, Mon - Fri 9am - 5pmHybridNumerous Office hubs are located around the UKSalary: £35098 - £36853Stage 2 Senior Complaints HandlerA fantastic opportunity for a Senior Customer Relations Officer to lead and coordinate the Groups response to Stage 2, complex or high-risk complaints, and act as a source of legal, regulatory and procedural expertise in complaint management. As a SeniorCustomer Relations Officer you will actively support high standards and performance across the Customer Relations Team by supporting and advising colleagues.Key Accountabilities