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Helpdesk Administrator FTC

Job LocationHull
EducationNot Mentioned
Salary£20,450 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Helpdesk Administrator FTCInitial 9-month fixed-term contractLocation: HullSalary: £20,450 (salary stated is per annum)Hours: Full-time, Mon - Fri with a rota basis for weekends on callGrafton Recruitment are delighted to be working on behalf of one of our successful clients in the West Hull area who are looking for a temporary Helpdesk Administrator to join their team on a 9-month fixed-term basis, with the possibility to extend.The Role:

  • Deal with engineers and sub-contractors
  • Log all jobs on the internal system and update call records as needed
  • Compile client compliance records and supply compliance reports
  • Arrange reactive call outs via email, telephone, and on the internal system
  • Liaise with clients for all facilities maintenance needs
  • Perform general administration duties as required
  • Be on a rota system for weekend on call duties
The Person:
  • Excellent telephone manner and communication skills
  • Ability to provide a high level of customer service
  • IT literacy including Outlook, Word and Excel
  • Be punctual and proactive
  • Ability to manage and schedule works
  • Experience in the facilities management sector would be advantageous
  • Ability to learn different systems quickly
If you meet the above criteria, please apply directly by clicking the link or contact Leigh Green on /

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