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Job Location | Hull |
Education | Not Mentioned |
Salary | £25,000 - £32,000 per annum, negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
2nd Line Support Engineer / Service Desk / to £32k + bens -home based.Citrix, Networking, VMWare, AD, Exchange, Windows Server, Veeam, Office 365, Azure2nd Line Support Engineer / Service Desk EngineerDo you have a background in supporting desktop Infrastructure technology - around Citrix, Windows Server, AD, Exchange, Office 365, Azure, and VMWare Are you a 2nd line support engineer who can confidently provide incident investigation, root cause analysis,act as a point of escalation, and who is keen to progress to 3rd line over timeDo you have a broad technical skillset but looking to be re-trained in new technologies and looking for a new challengeAre you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud2nd Line Support Engineer / Service Desk - About the companyDo you want to be part of a successful organisation, who are aiming to be a leading provider of Managed IT Solutions and provide expertise on business critical projects, and ensure that Infrastructure is efficient & resilient to businesses in the UK.They have elite partnership accreditations from world leading organisations and provide cutting edge solutions to their client base.They have new roles within their team for 2nd Line Engineers and are committed to designing and delivering Intelligent IT Solutions that are agile and secure, committed to efficiency, .2nd Line Support Engineer / Service Desk - About the role:The 2nd Line Support Engineer/ Service Desk role will be home based as part of a virtual team working as part of a team, provide effective solutions to escalated technical issues, and provide a high level of technical expertise to the business. You willprovide new technical solutions ensuring effective working across the full range of services provided by the business, which cannot be resolved by 1st Line teams, liaise with 3rd line team.You will be involved in investigating problems and providing root cause analysis, within the specific SLA ensuring a high first-rate response target is achieved.The role will involve working with technologies such as Citrix, VMWare, Exchange, AD, Windows Server, Cloud, Veeam, Office 365 etc.2nd Line Support Engineer / Service Desk - Key Responsibilities:
Keyskills :
Active DirectoryCitrixVMwareWindows AzureO365