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Job Location | Hull |
Education | Not Mentioned |
Salary | £30,000 - £35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
2nd/3rd Line IT Support Technician - Hull - £30,000 to £35,000Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician.Within this role you will be responsible for ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements. Ideally our client is looking for someone who has excellent communication skills, self-motivated,well driven and passionate about IT and has an excellent attention to detail due to their own very niche systems. You will also be prioritizing and distributing tasks within the IT Team and ensuring compliance with the published SLA.Other general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required.What you need to succeed in this role -