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Order Management Representative

Kelly Services
Job LocationHuddersfield
EducationNot Mentioned
Salary26,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

We are looking for a talented Order Management Representative to join our team specialising in Supply Chain Planning for our Components Business Segment in Huddersfield.This is for a 12-month fixed term contract. Working 35 hours per week Monday - Friday 8.30am - 4.30pm.Salary is £26,500In this role, you will make an impact in the following ways:

  • Act as the single-point-of-contact for assigned customer accounts; managing the entire order life cycle to ensure orders are processed on time.
  • Responsible for assigned customer accounts for the entire order life cycle order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline.
  • Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of Cummins processes, systems, and practices; provide timely and informative responses as per the Service Level Agreement.
  • Maintain accurate records of all internal and external interactions in the appropriate database/system.
To be successful in this role you will need the following:
  • Requires some work experience and intermediate level knowledge obtained through training or on-the-job experience in customer order management, account management or in the supply chain field.
  • Drives and consistently achieving results, even under tough circumstances.
  • Communicates effectively, developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Building strong customer relationships and delivering customer-centric solutions.
  • Strong Computer skills
Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kellys Privacy Statement. For information regarding data protection at Kelly, please visit theKelly website and have a look into the Privacy Statement.As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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