Italian speaking IT Help Desk

Job Description

FRENCH SELECTION UK Italian speaking IT Help DeskCustomer Service, Customer Advisor, Technical Support, IT Support, Help Desk, Invoices, Sales Administration, Sales Support, Customer Support, Credit notes, Refund process, Italian, West Yorkshire, Yorkshire, Wakefield, HuddersfieldSalary: cca. £20,000 p.a. + BenefitsLocation: Huddersfield area, West YorkshireAt commutable distance:By public transport form Wakefield or Huddersfield (cca. 40-45 min)By car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford, Doncaster, Rochdale, M1, M62, West Yorkshire, South YorkshireRef: 362ICS1VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 362ICS1Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.*** Candidate ideally a car owner as the company is difficult to reach by public transport - 45 mins from Wakefield or Huddersfield ****** After the office based training period (cca. 2-3 weeks) candidates are working from home ****** Open to recent graduate too, training will be provided ***The Company:Our client is a fast growing company selling their IT related products across Europe.Main duties:To provide Customer Support for new and existing clients with orders, deliveries, payments and refund process.The Role:- To deal with IT related problems (IT related products portfolio)- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market- To organise, manage and track delivery- To manage existing accounts - To provide technical support on the helpdesk- To deal with aftersales enquiries and complaints- To provide excellent standards of customer service- To liaise with other departments internally to resolve customer queriesThe Candidate:- Fluent in Italian and English (written and spoken)- Previous experience in Customer Service would be an advantage- Interest or experience in the IT sector would be a bonus - Excellent telephone manners- Able to work independently and as part of a team - IT Literate and numerate- Ideally car owner due to the companys location (no direct public transport from Leeds, direct bus service from Huddersfield or Wakefield is cca. 40 mins)The Salary:cca. £20,000 p.a. + Benefits*** Candidate ideally a car owner as the company is difficult to reach by public transport - 45 mins from Wakefield or Huddersfield ****** After the office based training period (cca. 2-3 weeks) candidates are working from home ****** Open to recent graduate too, training will be provided ***French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. Required skills

Advisor

Customer Service

Italian

Keyskills :
Advis Customer Service Italian