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Customer Care Advisor (weekends)

Job LocationHuddersfield
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Within our Customer Care / Contact Centre /Call Centre, we make sure that whenever one of our customers needs us, we are there for them. That friendly voice on the phone, or supportive email in reply, to help answer or solve any queriesor scenarios with the baby or nursery products theyve bought from either our Mamas & Papas stores, online or elsewhere.As a result of continued growth, were looking to offer this amazing service 7 days a week.Therefore, were looking to add more Customer Care Advisors to the team & are recruiting for:**********FULL TIME & PART TIME Customer Care Advisors who are available for weekends********We will provide you with a full training program in call handling, systems & product knowledge, so that you can comfortably handle a variety of calls & queries that come through by phone or email.Furthermore, we will provide you as a CUSTOMER CARE ADVISOR with a fun and creative environment. An environment full of similarly minded, caring people, who want to help our customers the best they can.If youre available to work weekends and come from a call centre or customer service background, where you genuinely put the customer first, and great at problem solving then we would love to hear from you....HOW TO APPLY:...To APPLY for one of these CUSTOMER CARE ADVISOR opportunities, simply click through to attach your Cv and complete our short application form so we know what shifts and days youre happy to work.A great opportunity, dont miss out.***We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and in celebrating diversity in all its forms through our campaigns, recruitment and our actions. We strongly believe in the power of inclusivityto help us all move forward in life.***HOW TO FIND US:Our Customer Contact Centre Location:Mamas & Papas Head OfficeColne Bridge RoadHuddersfieldSAT NAV -HD5 0RHBy Car from Huddersfield (Free onsite parking)From Leeds RoadTurn left onto Oak RoadTurn Right onto Bradley Road/A6107Continue straight onto Colne Bridge RoadAt the roundabout take the 1st exit into M&P Head OfficeImmediately turn left down to the barrier for the carparkBy Bus from Huddersfield Town CentreCatch the 202, 203, 228 or 229 from St. Georges Square to Cooper Bridge RoadTurn left onto Colne Bridge Road/B6118At the roundabout take the 1st exit into M&P Head OfficeImmediately turn left down to the barrier for the carparkBy Train from Huddersfield Train StationFrom Huddersfield Train Station you would need to catch the same buses to Head Office as highlighted above. Benefits Were a business that cares. Heres just some of our benefits on offer; 33 days holiday, increasing up to 40 with service. Buy & Sell holiday schemes Company Bonus Schemes Employer pension contribution from day 1 enrolment. Significant staff discounts for family & friends from our shops & online Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub Subsidised health & critical illness cover and insurances Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave) Supportive Foster Care & Carers Leave offering Support for Loss and Bereavement A Menopause Friendly Employer Employee Recognition and Appreciation Schemes At Mamas & Papas, were a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world thats sustainable - one thats full of opportunity and hope - want to see how we are goingabout it To learn more on our ESG commitment & actions please visit our website....Oh, and a great bunch of people to work with too.(NB*: All benefits subject to terms & conditions)

Keyskills :
Call CentreCustomer CareCustomer Service

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