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Credit Controller

Saint Gobain Building Distribution
Job LocationHuddersfield
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The RoleAt Saint-Gobain, we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a Top Employer for 5 consecutive years. If you are a quick learner, you like working in a team,and you want to know what its like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Credit Controller. This is a very flexible role embracing hybrid working of 1-2 days in the Huddersfield office and 3-4 days working from home.Is this role right for meFirst and foremost, we always want to recruit talented people that align well with our values and way of working; so whether youve never worked in this industry before, or had years of experience with one our competitors, youre just as likely to be a greatfit! A great Credit Controller will be able to work under own initiative but not afraid to ask for help and have great customer service skills to ensure our customers have a great experienceHowever, there are some skills and experience we require from you:

  • Previous Credit Control experience would be a great advantage
  • Excellent telephone and customer service skills
  • Strong Excel skills
  • Excellent communication skills
  • Minimum of 3 GCSEs A-C (including English and Maths), or equivalent
  • CICM level 3 qualification desirable (however we do offer the opportunity to study towards this if you are successful)
What will I be doing in the roleYou will be responsible for managing the credit risk on a defined debtor list, involving the collection of overdue accounts, follow up of short payments, credit limit assessment, and effective query management.
  • Effectively contribute to the collection performance of SGBD to reduce Daily Sales Outstanding (DSO) by minimizing the risk of bad debts
  • Manage and mitigate the risk relating to customer credit limits in line with company procedure
  • Provide outstanding levels of customer service to internal and external customers
  • Maximize sales opportunities within a defined customer base by effectively managing credit limits
  • Follow up quickly and effectively any short payments made by customers
  • Address/update all stop maintenance and over trading issues in accordance with Company policy and procedures
  • Effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company targets
  • Undertake administrative duties as appropriate and ensure the system is updated accordingly e.g. copy invoice/statement requests etc.
  • Maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively
About UsAre Saint-Gobain an Inclusive employerWere working hard to be, and were keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.And what about flexibilityThe world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role (this could be flexible hours, a job share, to name a couple). We cant guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen.

Keyskills :
Accounts ReceivableCredit Control

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