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Compliance Helpdesk Technical Consultant

Job LocationHuddersfield
EducationNot Mentioned
Salary£55,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My client is seeking an individual to support its members and other internal staff from a taxation and trust perspective, relevant to the areas of advice undertaken by UK financial advisers.Key ResponsibilitiesProvide telephone and email assistance that allows individual member queries to be answered promptly, accurately and in a professional understandable manner.Record all communication with member firms.Research and investigate individual member firm queries to provide robust, prompt and complete answers.In depth knowledge of the workings and application of investment products, for example, life assurance investment bonds, collective investments, business relief schemes, protection products, including employee benefits, long-term care and pensions.Job Requirements:Level 4 qualifiedG60/AF3 - Pensions (essential)G10/AF1 - Tax & Trusts (desirable)Good understanding of the UK financial services industry including directly authorised and authorised firmsGood working knowledge of financial productsExcellent customer support skills, combining customer service with technical supportIf you have previous experience of telephone/email helpdesk, file checking and good working knowledge of HMRCs Registered Pensions Scheme Manual (RPSM), we encourage you to apply for this role. This is an excellent opportunity to work with one of the leadingfinancial services providers in the UK.The role will be 100% remote with a very occasional need to visit the office as and when required.Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisementin an alternative format, please contact MERJE directly.

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