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Job Location | Huddersfield |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
A great opportunity for a 2nd line Application Support Analyst to join us at Saint-Gobain Digital in Huddersfield. This will be a hybrid role offering work from home and the office. This role involves minimising service disruption by providing support andmaintenance of cloud based services, ecommerce and CRM, supporting systems through the ownership and resolution of Incidents and Service Requests.Experience needed:* Experience of providing 2nd line enterprise application support.* Supporting web and cloud based applications.* Experience of supporting E-Commerce (Hybris) and CRM (Salesforce);* Can create documentation / operation guides at a high standard is ideal.* Good communication and a confident telephone manner.Responsibilities:* Incident and request management within a timely manner.* Monitoring of supported systems.* Document review and provide feedback.* Working on change management areas.* Some project activities.* Transitioning of services.Salary and benefits:* Competitive Salary + Bonus + benefits* A defined contribution pension scheme.* 33 days holiday (including bank holidays)* Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).* Saint-Gobain Life Assurance Scheme.* Staff discounts on high street and other great benefits.Being part of the Saint-Gobain Group we pride ourselves on being innovative, customer focused, agile, open, engaging and entrepreneurial. We are also proud to have been named a Top Employer for 7 consecutive years.We are an inclusive employer and keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else that makesyou, you!If youre up for a new challenge and think youve got what it takes, apply online today!