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Rent & Income Officer

TristoneNash Ltd
Job LocationHounslow
EducationNot Mentioned
Salary£36,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are working with an organisation providing a service within the social housing sector who are looking to recruit a Rent & Income Officer on a permanent basis.You will be joining at an exciting time in which the housing management function is being moved to the organisation, and a new team is being developed.The Rent & Income Officer will have responsibility for working with residents to help manage their rent accounts and ensure the organisation maximises income by meeting rent collection and arrears targets. You will also monitor any tenant recharges.Duties will include:

  • Recovering rent arrears and enforcing related tenancy conditions with an emphasis placed on prevention and early intervention.
  • Monitoring tenants’ rent accounts and taking prompt action to prevent the accumulation of debt.
  • Being responsible for preparing timely and accurate reports on arrears cases, liaising with solicitors, and preparing documentation/attending Court for possession cases.
  • Assisting vulnerable tenants by referring to internal and external support agencies,
  • Liaising with other member of the housing management team to ensure the delivery of coordinated and efficient services to each resident.
To apply for this position, we are looking for:
  • Excellent knowledge of social housing regulation and an understanding of best practice and industry leading developments.
  • Experience of working in rent collection and arrears management.
  • Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences.
  • Strong negotiating and influencing skills across a range of stakeholders
  • Analytical, with the ability to quickly solve problems through practical and innovative means.
  • Achievement focused approach, with the ability to drive performance.
  • Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.
To apply for this position please submit your CVTristoneNash is working as an employment agency on behalf of a client.

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