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File Handler - Fraud Rings Team

Job LocationHorwich
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Are you looking for your next role Do you have experience handling your own caseload If so Keoghs are looking to add a File Handler to the Fraud Rings team.The Fraud Rings File Handler is a technical litigated file handling role. The individual will manage a caseload of Litigated* Fraud Ring files and be responsible for devising and implementing the strategies on those cases, in conjunction with the high levelstrategies set for each fraud ring, ensuring that client and internal KPI metrics are met and exceeded and that opportunities for strategic litigation are maximised.*In exceptional circumstances, there may be a need to handle a small number of pre-litigated cases (for example where client requirements dictate or due to the strategic importance of the case or ring).Key Accountabilities

  • Devising and implementing technically and commercially strong strategies for litigated fraud rings cases which deliver the overarching strategy of each fraud ring and deliver agreed KPIs.
  • Identifying and via engaging with the designated technical lead, pursuing opportunities for strategic litigation
  • Managing a caseload of litigated fraud ring cases, delivering agreed KPIs and SLAs.
  • Achieve both client and Keoghs KPI objectives and financial targets
Essential Skills and Attributes:
  • Established career in civil litigation claims handling / as a legal fee earner or suitably qualified (ILEX, LPC etc)
  • Experience of handling and RTA pre-litigated and litigated fraud case load
  • An understanding of insurance litigation practice and processes together with indemnity principles
  • Knowledge of the litigation process / working knowledge of the CPR
  • Good advocacy skills
  • Good client care skills and evidence of working to client guidelines
  • Ability to coach and mentor an assistant
  • High level of analytical skills
  • Excellent listening, verbal and written communication skills
  • Ability to prioritise work, keep to deadlines and work under pressure
  • Ability to anticipate problems and identify solutions
  • Excellent IT Skills
  • Adhere to the Keoghs Values
What you can expect from us:
  • A learning culture with employee development at the heart of the people development pathway
  • Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard
  • Competitive salary
  • Monday to Friday - 35 hours per week
  • Care Cash Plan
  • Death In Service - after 1 year
  • Pension Contributions
  • Flexible Working
  • 25 day holiday plus 8 bank holiday (with the option to buy and sell 3 days per year)
  • Headspace membership - teaching mindfulness, meditation and wellbeing
Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. Thisenables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;Keoghs values We listen, are down to earth and supportive We work together towards a common goal Were friendly with a can do attitude We care about our clients We evolveKeoghs is a Disability Confident employer and we endeavour to recruit from the widest possible pool of suitable candidates.If you require any adjustments or special arrangements to be made to our application process on account of a disability please contact Recruitment.Wed like to take this opportunity to thank you for interest in this position and in our organisationStrictly no agencies please

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