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Service Desk Analyst / Team Lead Azure

Job LocationHiston
EducationNot Mentioned
Salary65,000 - 75,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Service Desk Analyst / Team Lead (Azure) Cambridge / WFH to £75kAre you a senior Service Desk Analyst / Application Support Engineer looking for an opportunity to take ownership, establish processes and build a team around youYou could be progressing your career to a hands-on leadership role at a hugely successful, global specialist insurance company.Your role:As a Service Desk Analyst / Team Lead you will be responsible for building the 2nd Line Application Support function; theres currently a small team of four that have progressed from the L1 team and the company is looking to scale the team located in theUK and India to provide 24/7 support to a global user base.The team will operate across the companys multiple products that are developed in C# .Net and deployed to Azure. Youll be hands-on initially, building expertise / product knowledge and dealing with escalation and then will help to recruit the team, providingtechnical leadership and team management.WFH Policy:Theres a remote first policy so you can work from most of the time, meeting up with colleagues in the Cambridge office twice a month (initially youll be expected in 2-3 days a week to get up to speed on product knowledge).Requirements:

  • You have experience in a Senior Application Support Analyst / Engineer position, ideally with mentoring experience
  • You have a good understanding of Application Support best practice, policies and procedures; youre excited to build a new desk and a team around you
  • You have a strong knowledge of the Microsoft technology stack including Azure and have worked with C# .Net code bases
  • You have excellent communication and interpersonal skills
Salary & benefits:As a Service Desk Analyst / Team Lead you will earn a competitive salary (to £75k) plus a comprehensive flexible benefits package including:
  • Bonus
  • Pension
  • Family health care
  • Life assurance
  • Dental care
  • Travel insurance
  • Training budget and much more
Apply now or call to find out more about this Service Desk Analyst / Team Lead (Azure) opportunity.At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. Were an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour,religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

Keyskills :
supportleadershipapplicationazure

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