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Job Location | Histon |
Education | Not Mentioned |
Salary | 65,000 - 75,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Service Desk Analyst / Team Lead (Azure) Cambridge / WFH to £75kAre you a senior Service Desk Analyst / Application Support Engineer looking for an opportunity to take ownership, establish processes and build a team around youYou could be progressing your career to a hands-on leadership role at a hugely successful, global specialist insurance company.Your role:As a Service Desk Analyst / Team Lead you will be responsible for building the 2nd Line Application Support function; theres currently a small team of four that have progressed from the L1 team and the company is looking to scale the team located in theUK and India to provide 24/7 support to a global user base.The team will operate across the companys multiple products that are developed in C# .Net and deployed to Azure. Youll be hands-on initially, building expertise / product knowledge and dealing with escalation and then will help to recruit the team, providingtechnical leadership and team management.WFH Policy:Theres a remote first policy so you can work from most of the time, meeting up with colleagues in the Cambridge office twice a month (initially youll be expected in 2-3 days a week to get up to speed on product knowledge).Requirements:
Keyskills :
supportleadershipapplicationazure