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Lettings Property Manager

Job LocationHinckley
EducationNot Mentioned
Salary22,000 - 23,000 per annum, inc benefits, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

SRG are working with a Lettings Business based in Hinckley, Leicestershire. They are seeking a an experienced Lettings Property Manager. They are a long standing Lettings business that specialise in the sale, letting and management of residential and commercial properties.Key Responsibilities:

  • Ensure marketing literature is up to date for vacant properties
  • Follow up viewings and feedback to landlords
  • Answer all incoming communications (internal and external)
  • Process contracts
  • Ensure that property maintenance issues are resolved in a timely & cost effective manner (including safety certs etc)
  • Process appointments and feedback to landlord
  • Chase arrears
  • Deal with customer enquiries effectively
  • Ensure focus on own development
  • Resolve complaints
  • Escalate queries outside of own authority level
  • Maintain compliance with industry and internal regulations
  • Attention to all H&S issues, including hazard and accident reporting
Key Competencies:
  • Ability to deliver excellent customer service
  • Time management skills which ensure effective management of own resources
  • Ability to work under own initiative and as part of a team
  • Negotiation skills to achieve the best outcome for the customer and the business
  • Conflict resolution within own levels of authority
  • Positive attitude in all situations
  • Flexible and adaptable in approach
Ideal Experience and Skills
  • organised and efficient, well presented
  • IT skills, including use of MS Word, Excel and Outlook
  • Driving licence and will use car to travel locally to property inspections
  • Experience in property lettings and management ( 1 Year )
Pacakge & Working Hours
  • Salary Starting from £22,000 Plus Commision
  • Monday - Friday: 9am - 5pm
  • One Saturday Per Month (AM) - Time given back during week
  • Petrol paid at 35p Per Mile ( However Mainly Office Based )

Keyskills :
Estate AgentsLettingsPropertyProperty Management

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