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ICT End User Services Engineer

Job LocationHinckley
EducationNot Mentioned
Salary27,514 - 31,895 per annum, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

ICT End User Services Engineer Grade 6, £27,514 up to £31,895 per annum pro rata 37 hours per week on a permanent contractDo you want to play a pivotal role in enabling 3 District and Borough councils achieve their Digital transformation ambitionsWe are looking to recruit talented End User Services Engineers with a passion for delivering high quality customer service who will support our user base to get the best out of the technology we use.You will work collaboratively with internal customers, suppliers and colleagues to deliver the highest quality ICT Service desk experience as well as delivering new technologies and ways of working to the organisation.You will focus on delivering great customer service, continuous improvement, excellent solutions as well as proactive maintenance to keep our technology estate in tip top condition.This will be an interesting and very varied role supporting the technologies and devices our customers use and you will need to be able to confidently support this range of technologies:

  • Desktop - Windows 10 & 11, Microsoft365, Teams, Citrix XenApp/XenDesktop
  • Mobile - Android and Apple through our MDM (Intune)
  • Microsoft Services - Exchange, SQL, SCCM/Microsoft Endpoint Configuration Manager (MECM), WSUS
  • Active Directory and Windows administration tools
  • Virtualisation technologies - VMware, Nutanix (Acropolis)
  • Remote access systems such as TeamViewer
To apply online click Apply online.Closing date: 24 June 2022Interview date: Provisionally 30 June 2022We welcome applications from all of the community.Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.Reasonable workplace adjustments are considered for all roles

Keyskills :
CitrixICTMaintenanceService DeskInternal Customers

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