Data Administrator Assett Team

Job Description

An exciting opportunity has arisen to join a leading utilities supplier as a Data Administrator ( Asset Team) based in Hinckley, Leicester LE10 0NA. This a 37.5 hour per week, full-time temporary contract for 6 months+ paying £22K to £23608 depending on experience, pro rata = £11.20-12.10 per hour. The working hours are between 07.00am - 16.00pm Monday to Friday, and occasional Saturdays. Urgent start!This role is collating and ensuring data is correct from the Data Collection Technicians who are out in the field checking pipes, stores and stock to do with the gas mains pipes and then the data is sent to the administrators to enter into systemsand ensure the appropriate job tickets and people are involved in the requirements highlighted.

• Provide administrative support to the team
• Provide advice and support via different communication channels
• Maintain and develop working relationships
• Work within and promote the philosophy of safe team working
• Broad knowledge of Core Policies and Procedures that impact the way we operate
• Ensure efficiency and compliance to company policies
• Actively demonstrate and promote the Values, and positively contribute to a customer-oriented approach
• Contribute to a culture of continuous improvement and service excellence by adhering to agreed standard operating procedures and making suggestions for improvements
• Be inquisitive with an interest in developing existing skill set and learning new skills
• Provide brilliant quality customer service to all internal and external stakeholders
• Demonstrate an inclusive work ethic
• Deliver work efficiently and with precision within agreed processes, procedures and timescales.
• Accurately record, maintain and distribute relevant necessary data.
• Deliver a quality experience and always act responsibly.
• Comply with required H&S standards at all times reducing risks to colleagues, customers and stakeholders.Build strong relationships and have the ability and determination to meet stakeholder expectations.

Functional Accountabilities

• Responsible for the collation and validation of asset data submitted via colleagues completing data capture activities and work completed via the Investment Planning Office or by Operations.
• Play a key role in ensuring that accurate asset data capture is uploaded into core asset repositories in a timely manner.
• Work with a high level of accuracy and attention to detail.
• Identify and escalate any discrepancies to the Team Leader, the Asset Data Team and Operations, where appropriate.
• Attend and constructively participate in regular Team Briefs as required. Where necessary attend internal / external training.
• Where necessary, maintain company brand / expectations with regards to customer service and satisfaction.
• Support with team absence / annual leave.
• Liaise with relevant stakeholders to achieve the performance and quality targets / expectations.

• Review and apply analysis of performance and quality MI systems feedback e.g. allocated reports, whereabouts, performance statistics.
• Seek out coaching / development opportunities.
• Comply with the implementation of process / procedure updates in line with business developments.
• Comply with policy / local work procedures.
• Carry out any other duties appropriate in accordance with business needs.
• Chase for missing information and resolution to queries with Operations / data capture colleagues.

• Validate documents against as-laid / abandon / span sheet.

• Create Resolve by Project
• Check against designs
• Submit session to Asset Data Team for Digitisation.
• Resolve any queries raised within the Asset Data Team.
• Other general admin tasks that are required in the Asset Data Capture Team.