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Job Location | Hinckley |
Education | Not Mentioned |
Salary | 11,284 - 12,704 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Council Tax Officer (Part time - Job share)Grade 4, £11,284 up to £12,704 per annum (pro rata salary)18.5 hours per week on a permanent contract Working Wednesday PM, Thursday and FridayHinckley & Bosworth Borough Council is looking to appoint a part-time Council Tax Officer to join our Revenues and Benefits Partnership. The Partnership is a Shared Service and comprises of the Revenues and Benefits departments from Hinckley & Bosworth BoroughCouncil, North West Leicestershire District Council and Harborough District Council. Subject to certain conditions being met, this exciting role offers varied and interesting work for the successful candidate, as well as the potential to work flexibly fromhome.The successful candidate will play a key role in helping our service meet and exceed performance standards whilst delivering excellent customer service. You will be dealing with customers regarding the collection of Council Tax and Housing Benefit overpayments.You must be able to work well as part of a team and also effectively under your own initiative. You will need to monitor and progress unpaid debt, dealing with customers, employers and other agencies to secure payment of unpaid charges. You must have excellentwritten and verbal communication skills, along with customer focus and the ability to deal with sensitive and challenging situations. A flexible approach with a can do attitude is essential. You must be able to use a range of IT software systems includingMicrosoft Office suite or equivalent.This position is subject to a basic DBS check.We operate a hybrid working model with a mix of office based, home and remote working available when suitable. The contractual base will be office based with agreed flexibility to work from home or at remote working locations in the borough.To apply online click Apply now.Closing date: 22 January 2023 Interview date: 30 or 31 January 2023We welcome applications from all of the community.Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.Reasonable workplace adjustments are considered for all roles
Keyskills :
Communication SkillsCustomer ServiceMicrosoft OfficeTaxSoftware Systems