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Job Location | Hinckley |
Education | Not Mentioned |
Salary | £23,000 - £24,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Is this youA positive, organised, hardworking individual, who enjoys speaking to clients.Do you have a keen eye for detailAre you self-motivated and looking for a new adventureThe Portfolio Group have a phenomenal opportunity on the table... we are looking for a talented Customer Service Advisor to join a vibrant company with incredible growth plans who have won many awards such as the Feefo Platinum trusted service award 2021.We are currently supporting one of the UKs longest leading information resource business for HR, Tax & Accounting Professionals. Part of a Global Group that have a multimillion-pound turnover year on year that keeps on growing.Job OverviewThe role requires you to deliver an exceptional level of service in order to retain our clients. You will be the first point of contact for any clients who wish to renegotiate or cancel their agreement. Your key focus will be retaining our clients by resolvingany issues or concerns raised, whilst achieving and delivering excellence in service by providing fast client focused solutions.Day-to-Day Responsibilities