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Call Centre Office Administrator

Job LocationHinckley
EducationNot Mentioned
Salary£20,319 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Call Centre Office AdministratorFull time – Monday – Friday 9AM – 5PMModern homes can be hectic. Things overflow. Stuff piles up. Stress mounts.And suddenly, this place that should be a sanctuary, becomes bedlam.That’s why we build what we build. Tailored fitted furniture. To create calm out of chaos. Making a space feel spacious, a room feel roomy. Simple, clever storage solutions. Bringing order to hectic homes. Helping people live better.As the call centre office administrator, we want you to bring your skills, knowledge and previous experience to the team. You’ll need to demonstrate your experience whilst dealing with our customers as you will be the main point of contact.As our Call Centre Office Administrator, your typical day can include:

  • Producing reports on a daily, weekly basis
  • Booking/ rearranging appointments as required
  • Reviewing sample requests on a daily basis
  • Updating customer details as required
  • Printing and packing letters as required
  • Ad hoc requests made by the call centre manager
Our company perks include PerkBox – discounted retailor platform service with discounts across 100’s brands such as Amazon, Apple and Argos with access to the wellbeing support hub, Service Recognition Scheme, Health Cash Plan, 31 days holiday pro-rata.(including8 bank holidays) Discounted Purchase Scheme and more.You won’t need to know everything about the Hammonds product straight away – we believe that product knowledge can be learned and our detailed induction programme will support with this.At Hammonds, we recognise that it is our people who are our greatest asset, so come and join a team of like-minded individuals and live the Hammonds Way. We live by our three values which are to Be Real, have Creativity and Commitment – if you resonate withthis and are looking for a new challenge in a business that supports your growth and development, we encourage you to apply to our Call Centre Office Administrator vacancy for immediate consideration.Interviews will be held locally and immediately at our Head Office in Hinckley, Leicestershire.

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