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Job Location | Heywood |
Education | Not Mentioned |
Salary | 23,999 - 25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Help Desk Analyst (IT 1st & 2nd line support) Location: Heywood Distribution Park Package: Basic Salary up to £25,000 (dependent on experience) +Bonus/BenefitsHours: 37.5 per week (Monday to Friday only) Sector: Packaging distributionThe Company We, the UKs largest packaging distributor have an exciting opportunity for an experienced Helpdesk Support Analyst to join our central IT team but be based at our North West Distribution Centre in Heywood. We are a committed equal opportunities employer thatchampions dignity in the workplace. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our central IT department prides itself on providing first class support to the widerbusiness group.The Help Desk Analyst role Working as a key member of our extended Head Office business solutions team, this is a hands-on, fast-paced help desk role, providing technical support to all our users based across 30+ sites UK wide. As such, you will be the first point of contact via phone,email, and our customer portal, required to manage internal customer liaison, pro-active feedback and responding to customer queries from ticket creation through to resolution. Duties will include