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2nd/3rd Line Service Desk Analyst

Job LocationHeywood
EducationNot Mentioned
Salary£25,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: 2nd / 3rd Line Service Desk EngineerLocation: HeywoodSalary: £30,000The Company

  • Heywood-based Managed Service Provider
  • Provide full Cloud, Infrastructure, Security and Application Solutions for their clients
  • Client-base are a wide range of SMEs across the North West
  • Looking for a talented Service Desk Engineer to help with the provision of their high-quality service!
  • The Role
  • Providing 2nd / 3rd line level support on the companys growing service desk
  • Be a key player in the team, providing advice and guidance to more junior members of staff
  • Dealing with customers issues in a proactive and friendly manner
  • You will be required to manage your own workload and you will be trusted to work independently within the service desk team
  • The Tech Spec
  • Citrix
  • VMware
  • Horizon
  • Active Directory
  • Microsoft365 / Office 365
  • Exchange Server
  • Networking concepts and technologies, including: DNS, DHCP, LAN, WAN, TCP/IP, MPLS, VPN, VLANS
  • InterviewsInterviews are being arranged around you, as soon as possible so please apply immediately if you are interested!If its something youre interested in then please apply immediately, you will be considered as soon as you apply or call for further details.VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - System Management - Software - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIPIn Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. Required skills
  • VMware - Hyper V - Virtualisation - Syslog - IT Monitoring - PowerShell - VBScript - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin
  • Keyskills :
    VMware - Hyper V - Virtualisation - Syslog - IT Moniting - PowerShell - VBScript - OSI Netwk - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Lin

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