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Block Manager

Block Recruit
Job LocationHertford
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Have you been working in Block Management for a couple of years now and feel lost in a corporate firm Or maybe unable to provide the standards of service you’d really like to offer to both leaseholders and clients If so, keep reading…We’re currently hiring on behalf of a family run managing agent who need their next experienced, customer-focused Block Manager. You’ll be working with mainly RMC clients with the support of the companys Senior Management and wider team. Your day-to-day duties will be made up of site visits, arranging re-active maintenance, liaising with contractors, H&S inspections, ensuring fire safety, a range of leaseholder and client communications, planning section 20 major works projects, conducting AGMs and planning/maintaining annual service charge budgets. You’ll work with a friendly and relaxed team.What will joining this company do for you

  • Mentoring from the senior management
  • Full autonomy of your portfolio
  • Supportive & collaborative working environment
  • Working with a relaxed, close knit team
    • Key Responsibilities:
  • Ensure the smooth running of your portfolio
  • Proactively manage your portfolio in accordance with the management agreement and terms of the lease
  • Management of all contractors
  • Drafting and serving S20 notices for major works
  • Project management of major works
  • Co-ordinate, chair and attend AGM’s
  • Draft and prepare agenda/ minutes for board meetings
  • Corresponding with residents/ developers/ RMC’s
  • Encouraging a harmonious relationship between all parties
  • Dealing with conflict resolution
  • Management of on-site staff
  • Service charge budgeting & ground rent collection
  • Approval of invoices for payment
  • Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
  • Ensuring the lease terms are adhered to and dealing with any breaches
  • Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions
  • Regular site visits, checking health & safety/ maintenance works required
  • Fire Risk Assessments & RAMS (Risk Assessments & Method Statements)
  • Management of ACOP L8 (Legionnaires’ disease)
    • Person Specification:
  • Team Player
  • Hands on and able to use own initiative
  • Ability to communicate positively and effectively with a willingness to help others
  • Passion to deal with and resolve problems relating to property
  • Provide exemplary service to clients
  • High level of discretion and diplomacy
  • Resilient, able to work under pressure
    • Minimum Requirements:
  • 2 years Block Management experience, including section 20s and service charge budgets
  • Previous experience managing a range of developments including RMCs
  • Excellent customer service, IT and communication skills
  • A full UK driving license and your own vehicle
    • Desirable Requirements:
  • Industry related qualifications such as IRPM / RICS / IOSH
  • Knowledge of Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974 and The Work at Height Regulations 2005
    • Salary Range & BenefitsThis position is paying a competitive salary of £30K - £35K depending on experience. Required skills
  • IRPM
  • Block Management
  • AGMS
  • Section 20s

    • Keyskills :
    IRPM Block Management AGMS Section 20s

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