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IT Support Engineer

Flat Fee Recruiter
Job LocationHeckmondwike
EducationNot Mentioned
Salary23,000 - 28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Talented and passionate IT 2nd line Support Engineer required!IT 2nd Line Support Engineer - Immediate StartHeckmondwike WF16 0LS£23,000 - £28,000 per annum dependent on experienceFull Time, PermanentPrevious experience essentialPlease Note: Applicants must be eligible to work in the UKThrive working in a fast-paced and ever-changing environment This IT Support role could be perfect for you!The company is a family-run business who provide full and ongoing training, alongside a great working environment.Immediate start is available, and salary package is competitive dependent on experience.As Desktop Support Engineer you will be:

  • Taking support queue calls and logging/updating service tickets.
  • Providing remote support to our clients.
  • Carrying out routine maintenance on client servers, desktops as required.
  • Participating in projects as required.
  • Providing a high standard of customer service to all clients, communicating clearly, maintaining a professional image and providing regular updates on service tickets.
  • Ensuring all ticket response and resolution SLAs are met.
  • Ensuring relevant client documentation is updated when changes are made.
If you have the following skills, we would like to hear from you:To be selected for an interview, you MUST be able to demonstrate a minimum of 4 years working in an IT support role using all of the following technologies:
  • Microsoft 365
  • Microsoft SharePoint
  • Active Directory
  • Group Policy, Intune
  • Windows server
  • Windows 10
  • Microsoft Office
  • Antivirus products
  • Microsoft Azure, Hyper-V, would be an advantage
  • Understanding of Networking and Switches, Routers
This is a customer-facing role, so excellent written and verbal communication skills are also essential, as is demonstrable attention to detail and strong organizational skills.If this sounds like you, and you would like to apply for this IT Support Engineer role click "Apply" today!How to apply for the 2nd Line Support Engineer role:If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.You must be eligible to work in the UK.AGENCIES NEED NOT APPLY OR RESPONDOther suitable skills and experience includes 1st/2nd Line IT Support Engineer, IT Support, IT Technician, IT Engineer, Microsoft 365, SharePoint, Windows 10, Azure, Hyper-V, VMWare

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