Maintenance and Installation Technician

Job Description

We are supporting our client in South Tyneside in their search for 2 Maintenance and Installation Technicians due to consistent and forecasted growth.THE BUSINESSThe company design and deliver cutting edge end to end’ digital communication solutions. They consult with clients about their digital needs and source the right technology and professional services. One moment, they are designing weather related contentfor a retail client to promote special offers on a screen at the point of sale, and the next they are helping to deliver a tool box talk in an airport employee briefing.Digital communication is a growing market that goes hand in hand with technology developments. It’s fast paced, and they have constantly innovated designed and delivered fresh ideas. Solutions can include LCD screens that are passive or interactive, outdoorLED screens, video walls, totems and audio solutions.Their talented team provides a variety of services for their clients and it’s an important blend of in-house skills. Their technical team consult with clients and design the right recipe’ of hardware and software. Based on brand guidelines, their creativeteam design unique, bespoke content for digital technology, ensuring it is intuitive for the user. Their engineers install the solution to extremely high standards. Their service desk provides ongoing support for the hardware and creative requirements.They have a very strong reputation within a rapidly expanding market and they are known for the high calibre of clients and their roll out experience. They manage some of the largest networks of digital displays in the UK and with a ten year legacy, theyare keen to build on their success.Their target markets include retail, automotive and corporate communications. As technology is relevant to any industry, their client portfolio also includes leisure, healthcare, transport and estate agency. Their clients include a range of large corporateinternational clients, through to SMEs.JOB PURPOSEThey need Installation Engineers to install and provide service support for digital signage equipment in customers’ premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will alsoinstall the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures.Their customers include blue chip, international companies who demand high standards. You will be working closely with a highly experienced Senior Installation Engineer as well as working alone. They are also keen to support training and development opportunities.This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace.MAIN RESPONSIBILTIES

• To install digital signage equipment in customer premises
• To install cables and network infrastructures in customer premises
• To work closely with the engineering and IT teams
• To carry our repair, service and routine maintenance work
• Where required, to solve practical problems; detect & repair equipment faults
• Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact
• Complete all paperwork including job sheets
• Keep the office team updated of progress
• Keep the IT team updated with technical information or unresolved issues
• Required to stay overnight in hotel accommodation organised by the company (25% of your time will be spent away from home)

This list is not exhaustive therefore the above duties may vary.PERSON SPECIFICATIONExperience/Knowledge

• Experience of using hand held & electrical tools with competence
• Previous installation experience of electrical equipment
• You must hold a current UK driving licence, able to drive a van

Skills

• Excellent interpersonal and communication skills are essential
• Ability to work on own initiative
• Analytical, with problem solving skills
• Ability to work to deadlines

ATTRIBUTES

• You must have a positive outlook
• You must be solution orientated with a helpful and professional manner
• You must be well presented
• Ability to work under pressure
• You must have a friendly attitude
• Confident, enthusiastic and reliable
• Commitment to take pride in all aspects of the role
• Commitment to assist all areas of the business and ensure high levels of customer satisfaction
• Able to work away from home when required, but limited to weekdays.

Benefits:

• Company car
• Company pension
• Discounted or free food
• Free parking
• On-site parking

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday

This vacancy is being advertised on behalf of GEM Partnership Ltd who are operating as a recruitment agency.