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| Job Location | Hebburn |
| Education | Not Mentioned |
| Salary | 10.50 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
3 DAYS MINIMUM- Hours & days flexible.My client is a leading provider of mortgage & financial solutions based in South Tyneside with ambitious plans for growth and expansion, from state of the art Head Quarters.They are now looking to recruit a part time Administrator - hours to be discussed at interview stageAmongst general office administrative tasks, the successful candidate will oversee & assist in the submission of mortgage & protection cases whilst ensuring all adviser cases meet the companys network & the FCAs criteria. They will be responsible for thepreparation of clients suitability reports ensuring a full explanation for the reason advice given is clear, following this up with a call to the client to ensure they are satisfied with the advice given.Previous experience within Financial Services admin role would be an advantage but not essential as full training will be given. The successful candidate will have a good telephone manner and will be comfortable speaking to existing and new customers bothinbound and outbound.Working within a dedicated team Monday - Friday 9am-5pmSalary will commence at £18,500-£19,500 dependant on experience and there will be future opportunities to progress further within the company.Full training a support will be given to the successful candidate.The Benefits- The roles will be office working, so you must live in commutable distance to our office.- You will be working in an incredible office environment with spacious working areas- Car Parking facilities onsite.- Pension Scheme. A truly positive and inspirational place to work.The RoleSupport customers on the phone, email, and live chat.Develop customer relationships and develop new lead opportunities for the advisers.Provide the latest advice, updates and information to your customers.Resolve any queries.Skills Required Experience within a customer service type position - this could be from an office environment, retail, hospitality. Confident telephone manner and to be able to present to your customers in a clear and concise manner.Strong spoken and written communication skills.You must be IT iterate and be able to provide a customer service response via emails and live chat.Key qualities to possess for the role are a positive, friendly and customer orientated attitudeHigh attention to detailStrong time management and organisational skillsA pro-active attitude with a self-starter attitudeYou will be looking for a long-term career move
Keyskills :
Call CentreCommunication SkillsCustomer ServiceFinancial AdviceMortgage Broker