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Job Location | Hayes |
Education | Not Mentioned |
Salary | £32,000 - £38,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
2nd Line Voice Engineer - Up to 38k + bonus Unique opportunity to join a rapidly expanding industry leading Telecommunications Provider as a 2nd Line Support Engineer (service desk), providing troubleshooting and advanced support services to their clients and customers.This is an innovative, new generation telecommunications company specialising in IP technology - Cloud Voice services. As a Support Engineer you will uphold exceptional levels of customer service, providing technical service desk support to clients. may occasionally be required to provide resource assistant to 1st line support Technical Assistance Centre (TAC) rotas and provide support services their internal network and telecoms.This is a supportive business with an excellent company culture, providing plenty of opportunity to further develop your technical skillset through training and opportunities to contribute to projects and the provisioning of new clients. This company have an excellent track record of promoting internally - including into project design and consultant positions.Daily responsibilities: