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Transport Operator

Movianto
Job LocationHaverhill
EducationNot Mentioned
Salary£25,214 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Transport OperatorLocation: HaverhillContract type Permanent, Full timeSalary £25,214Purpose of the roleThe Transport Operator will be responsible for managing the day-to-day transport operation with a focus on quality, H&S and transport compliance on site. The individual will be responsible for ensuring that Movianto’s client deliveries are processed and bookedin with customers in a timely and correct manner, providing ongoing support using various IT systems, answering queries, and ensuring our drivers have all the information they require. As part of the team on site, the individual will manage teammates throughinvestigation processes and RTW and any other trained elements of HR.Key Responsibilities

  • Ensuring that all drivers are pre-briefed and debriefed in conjunction with the debrief process using various systems (TMS, Verilocation, Tachomaster, Odyssey, Fleet Check), and that all paperwork is accurately completed and signed
  • Dealing with any problems that arise, communicating effectively to resolve and ensure all deliveries and collections are made on time and in full. Making sure the individual is always available to assist drivers with their queries when out delivering
  • Providing an excellent service to our internal and external customers, both for incoming and outbound calls
  • Holding responsibility for the management of Health and Safety on site including a focus on the reduction of the number of accidents and incidents
  • Ensuring that outstanding service is delivered to customers, both internal and external with a clear focus on excellent customer care, acting as a brand ambassador
  • Assisting with labour management, controlling agency requirement and spend on a weekly basis, working with the transport team to ensure vehicles are staffed with fully trained drivers, hours are utilised and overtime reduced to the company target
  • Responding to internal vehicle chill alerts, managing deviations and temperature excursions as delegated
  • Data inputting, maintaining documents and managing numerous spreadsheets and reports
  • Providing general administration duties and support to the Transport Department
Qualifications / Experience required.
  • Excellent communication skills, ability to multitask and priorities workload
  • Knowledge of driver hours regulations and health & safety requirements
  • Ability to work under pressure in a fast-paced environment
  • Positive attitude with dealing with challenge and change
  • Excellent administration skills with strong attention to detail
  • Excellent MS Office Skills including word, excel, PowerPoint and outlook
  • Outstanding customer service skills – CS experiences desirable
Movianto / Walden Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operationalin. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civilpartnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Walden Group apply all relevant Data Protection laws when processing your Personal Data.If you choose to apply to this opportunity and share your CV or other personal information with Movianto/ Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevantopportunities at Movianto/ Walden Group.REF-206 401

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