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Job Location | Harworth |
Education | Not Mentioned |
Salary | 9.50 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
HarworthMonday - Friday - 9am - 5pm£9.50 per hour starting payThe successful candidate will be responsible for handling a variety of administration and customer liaison tasks to align the service expectations with the delivery performance and will work alongside the Logistics team, to assist and support the daily planningtasks.It will be necessary to develop strong working relationships with Commercial Customers, internal teams at Head office and team colleagues in order to improve customer information and communication.Candidate: Must have proven experience within a customer services environment preferably with a feel for day to day operational issues and constraints Have an excellent telephone manner and customer service etiquette Highly adaptable & able to work under pressure, with the ability to continue to perform effectively in an environment where delivery volumes can increase by 300% overnight. Excellent communication skills To be able to understand processes Strong IT skills, with a good working knowledge of MS Office & Outlook e-mail packages Have an extremely well organised and structured approach to a busy workload and be administratively sound Willing to work flexible hours when required, particularly through the winter months Reliable, punctual and a team player, willing to learn new skills. Must have a "can-do" attitude, be helpful and positive in all aspects of the role