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Aftersales Manager

Theo Jones Recruitment Limited
Job LocationHartlepool
EducationNot Mentioned
Salary£30,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Are you an experienced Aftersales Manager looking for a new challengeDiscover an amazing opportunity with a busy main dealer!Automotive Aftersales Manager - HartlepoolSalary: Basic £30,000, OTE £50,000 plus Company CarWorking Hours: Monday to Friday 8.30am - 5.30pm, 1 in 4 Saturdays 8.30am - 12.30pmAn Aftersales Manager is required for this well established and highly successful site based in HartlepoolThe successful candidate will have demonstrated a solid background of Aftersales management in a prestige dealership environment. An eye for new and original marketing ideas along with exceptional organisational and man management skills as well as focus on1st class customer service are pre-requisites of this role.Aftersales Manager Responsibilities:

  • Planning, controlling and monitoring processes in customer services areas while managing and developing employees
  • Improve standards of performance of the service team through effective coaching and performance management
  • Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
  • Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
  • Ensure accurate recording of all daily operating controls and KPIs
  • Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
  • Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets
The ideal Aftersales Manager:
  • Previous experience managing both service and parts department essential
  • You will need to have had a solid career history to date gained in a main dealer Aftersales department
  • Be a confident relationship builder dealing with customers at all levels
  • You will have an extensive career in aftersales management
  • Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
  • Needs to be process and stats driven
  • Demonstrate an entrepreneurial flair to drive the business forward
  • Proven ability to deliver high CSI results with a passion for excellent customer service
  • Have knowledge of vehicle design, manufacture and legislation
  • A full driving licence
If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today!If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application.We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic,Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters,Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery DriversLots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota,Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

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