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ASB Officer - Housing

eFinancialCareers
Job LocationHarrow On The Hill
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: ASB OfficerLocation: WembleySalary: £37,467 plus company benefitsAbout Us:

  • We are a well-established Housing Trust committed to providing high-quality services to our customers.
  • Seeking an ASB Officer with housing management experience to tackle antisocial behavior cases.
  • Primary office in Chalk Hill, Wembley, but responsibilities across North-West London, Hertfordshire, Berkshire, and Oxfordshire.
  • Key role in maintaining a positive customer service experience.
Responsibilities:
  • Lead investigations into tenancy fraud and manage high-level ASB cases in various housing types.
  • Gather evidence, prepare witness statements, and legal packs for court cases.
  • Attend ASB evictions.
  • Support Local Housing Managers in reviewing ASB cases and assisting victims.
  • Develop strong partnerships with external organizations.
Requirements:
  • Ability to handle challenging situations calmly.
  • Attention to detail in evidence gathering and statement preparation.
  • Strong communication skills for sensitive situations.
  • Extensive ASB case management experience.
  • Good knowledge of ASB legislation in social housing.
  • Previous experience in complex casework and evidence gathering is a plus.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

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