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Service Administrator

Job LocationHarrogate
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent,full-timeB

Job Description

Service AdministratorBased in Harrogate, full-time, £22,000 - £24,000 plus excellent benefits.Our client is looking to expand their service department and looking to recruit a Service Administratorto carry out administration and co-ordination of the engineers. This will involve booking appointments, ensuring their diaries are efficiently run andordering and taking receipt of parts. You will provide an excellent after sales service whilst keeping systems up to date and accurate. To expand the service department, we are looking for candidates to carry out proactive outbound calls and emails to existingcustomersto win new service contracts.Responsibilities will include

  • Answering and dealing with incoming calls and providing an excellent customer service
  • Management of engineers diaries to maximise efficiencies
  • Preparation of delivery notes and goods checked and ready
  • Maintenance of service records
  • Researching and ordering of parts for planned jobs
  • Despatching jobs off the system
  • Outbound sales, emails and mailers to win new business from existing customers
  • Assisting with purchasing and logistics
Candidate requirements
  • Excellent communication and organisational skills
  • Self-motivated and persistent
  • Results orientated and able to work independently
  • A can-do attitude, willing to go the extra mile
  • Confident phone manner and happy to carry out proactive calls
Similar previous experience would be ideal, however ifyou dont have previous experience but you feel you have the right attributes to be trained then we would still love to hear from you.Please send your CV to LouiseUnity Resourcing.

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