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PROVISIONING COORDINATOR

IMPRESSION RECRUITMENT LIMITED
Job LocationHarrogate
EducationNot Mentioned
Salary£20,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Impression Recruitment are delighted to be working on behalf of a market leader with head offices in Harrogate. They offer a modern, professional working environment and are currently seeking a Provisioning Coordinator to join their successful telecoms team.You will be responsible for the delivery of a variety of provisioning functions in order to ensure the successful delivery of projects and programmes. You will complete a variety of tasks that will be allocated by the Delivery Teams, ensuring that they are all completed in an accurate manner. You will be required to deliver and manage circuit orders, which will require the proactive management of circuit deliveries, the port desk and other provisioning deemed appropriate. Furthermore, you will be responsible for delivering circuits, provisioning elements including Port desk within the prescribed SLAs and given timescales. You will manage the end to end delivery with the supplier and will create relationships with suppliers to enhance delivery.Key Responsibilities:

  • Ensuring accurate and timely delivery of circuits enabling projects to be delivered in line with customers requirements/satisfaction
  • Initiate and plan all deliveries, including aggregate deliveries, escalations and providing support to customers, suppliers and internal teams
  • Updating internal line of business applications and 3rd party software tools in a timely fashion, to enable the operational stakeholders to perform their tasks efficiently
  • Highlight any issues with deliveries at the earliest opportunity and be proactive in raising the relevant escalations to prevent further problems
  • Assist project team members to process customer requests accurately. You will ensure customers, Project Managers, and key stakeholders remain informed to ensure the business remains effective and efficient in its delivery
  • Ensure all requests and queries are captured correctly provide an accurate report each week
  • Work with key stakeholders and Project Delivery Team to develop, build and contribute towards reports when required
  • Work within a predefined set of KPIs ensuring that you are working in line with the targets set for the team, and individual
  • Set clear objectives both as a team, and individually which are in line with the business mission and values
  • Assist in providing project support and coordination services to the Project Managers and Project Delivery Team as and when required
  • You will ensure that you work in line with processes internally, ensuring that you are up to date with latest Ofcom guidance regarding provisioning, working within the guidelines set in Ofcom’s general conditions at all times
    • Our client is looking for a bright, enthusiastic individual who is dedicated to achieving great results. It is essential that you have experience of working within a telecoms service provider. Experience of Porting, Ethernet, Copper, FTTP/FTTC provisioning including relevant order processes would be ideal.In return you will receive a salary of between £21,000 - £24,000 along with an excellent benefits package!APPLY NOW! Required skills
  • Administrative
  • Ethernet
  • Provisioning
  • Telecommunications
  • Telecoms

    • Keyskills :
    Administrative Ethernet Provisioning Telecommunications Telecoms

    APPLY NOW

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