Graduate Program Opportunities

Job Description

Graduate Program OpportunitiesStarting salary: £20,500pa + completion bonus £2,500HarrogateAre you a graduate who is looking to launch your career within one of the UKs leading chartered independent Insurance Brokers Are you a motivated and result-driven person Then the Romero Graduate Scheme could be the ideal programme for you!Working at Romeros is a fantastic opportunity to work within the Financial Services sector and tolearn and have a very fulfilling and successful career.Our commitment to you will always be 100% from day one and we promise to ensure you becomethe best version of yourself on completion of our 5 year program.We are a family, and as such we always look out for one another. Culturally we want our people tocollaborate, innovate and support one another.What youll be doing:You will be assigned a specific role at the beginning of the program and you can ensure you willbe adding value to the business by getting involved in day to day tasks quickly through effectiveon the job training. Career progression is paramount to our culture and if you demonstrate the right aptitude the sky is the limit in terms of where your career at Romeros may take you.There are two routes you could take when you join us:ROUTE 1: BROKERAs one of our Brokers you will be working as part of a dynamic integrated team working alongside our Corporate Accounts Executives, Broking Managers and Claims teams.Our expectations are that you will;

• Provide exceptional customer service at all times.
• Collaborate with internal departments and senior colleagues to problem solve for our clients utilising your growing technical knowledge
• Build and maintain effective and productive relationships with key insurance contacts and clients
• Have the ability to negotiate and present risks in a favourable manner in order to get the best cover and price for our customers

The Broker handling role is ideal for someone who:

• Has good communication skills
• Enjoys discussion and negotiation with the ability to develop (working) relationships with a range of different personality types
• Has a good Attention to detail
• Has a lively and enthusiastic approach
• Has good organisational skills
• Has the ability to work under pressure and deliver against deadlines
• Has keen interest in developing their knowledge to fully understand how the insurance market works
• Has the tenacity to cross sell and upsell to existing insurance Programmes

ROUTE 2: CLAIMS HANDLERAs part of our claims team you will be at the very heart of what makes us stand out from the competition and will represent the very fabric of why our customers have taken out their insurance program with us.Our expectations are that you will:

• Provide exceptional customer service at all times
• Collaborate with internal departments and senior colleagues to
• problem-solve for our clients, utilising your growing technical knowledge
• Build and maintain effective and productive relationships with key insurance contacts and clients
• Have the ability to negotiate and present risks in a favourable manner in order to get the best claims solutions for our customers

The claims handling role is ideal for someone who:

• Has good communication skills
• Enjoys discussion and negotiation
• Has a lively and enthusiastic approach
• Enjoys digging into problems to find imaginative and well-reasoned solutions
• Demonstrates good empathy skills
• Is confident and willing to express their arguments even in the face of contrary opinions
• Has good organisational skills
• Has an interest in developing their legal knowledge through the use
• and interpretation of case law and legislation

Why Join usWell... why not!We are a great place to work (just ask our people) and you will part of a fantastic working environment. As well as being developed via our group training manager you will also have the support of assigned mentors and other willing people within our businesswith a wealth of technical knowledge.You will have access to our ongoing ever evolving wellbeing programme as well as a pension, paid holiday starting at 23 days (you get bank holidays on top).In addition you will have access to the UK Healthcare Cashplan scheme, free parking, andcoming soon the flexibility to buy and sell holidays.Oh, and did I mention our legendary annual summer barbecue and our super extravagant black tie Christmas Party at Rudding Hall next year!Who we are looking for

• Excellent Communication skills (verbal or written)
• Ability to assimilate complex information
• Ability to work as a team and support your colleagues

Your remuneration:We know youre going to work hard, so we want to reward you.As part of our graduate training programme, youll receive a generous starting salary, and salaryincreases as you progress through your training. This is as follows:Starting salary: £20,500paSalary boos