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Call Centre Executive

Job LocationHarlow
EducationNot Mentioned
Salary£20,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Call Centre ExecutivePrevious Call Centre/Selling Experience NeededA fast-growing motor dealership with a strong preposition to offer, are seeking an enthusiastic and experienced candidate to sell the preposition through our call centre department and convert enquiries in to deals.Here is a snap shot of what your daily duties includes:- Converting Inbound enquiries into appointments.- Sell finance preposition over the phone and take deposits on calls.- Making outbound telephone calls and follow up leads.- Multi Channel activity throughout - using emails, live chat to convert leads within an agreed SLA. - Updating customer database using CRM system.- Work within FCA regulated environment. (Training will be provided)Our Client has a hands-on approach and positive mindset with "Can-Do Attitude".Skills and Qualifications

  • Previous Call Centre - Sales / Customer Services (upsell or cross selling experience) essential.
  • Proficient computer skills with good typing speed.
  • Motivated, energetic and goal oriented.
  • Great closer and ability to think quick on your feet.
  • Disciplined and an achiever.
  • Drive and determination to succeed
  • Great with team and customers, good rapport builder.
  • 5 out of 7 days on rota basis (Monday to Sunday).OTE £30,000 PA, Breakdown: Basic of £18-20,000 plus circa £10,000 CommissionsFull commission structure to be discussed at interview stage. Required skills
  • Call Centre
  • Keyskills :
    Call Centre

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