Facilities Manager

Job Description

Here at OCS we currently have an opportunity for a Facilities Manager to join our team in Harborne, Birmingham where you will be leading a team of employees to provide a fully integrated service to the contract, leading the catering & cleaning elementsand supporting all operational teams employed to ensure efficient and effective service provision in line with agreed budgets and service specifications.Responsibilities will include:

• To effectively manage all aspects of the Soft Services with a lead role for catering for the Contract and OCS obligations in accordance with all OCS procedures & policies and budget targets
• To consult closely with the Regional Operations Manager, in the provision of the contract service, to ensure compliance with contractual KPIs and method statements with no financial penalties incurred.
• To effectively manage the catering & cleaning service within budgetary restraints, ensuring all Catering, Retail & Hospitality margins are managed within the parameters of the agreed budgets
• To monitor customer trends and demands, ensuring that all sales potentials are maximised, analysed, and communicated to ensure subordinates clearly understand their targets
• Conduct on the job training in such areas as Health & Safety, basic food hygiene, HACCAP, Impact Training and any other areas which may be necessary
• Review menus in line with seasons and timeframes to ensure Service Parameters are met.
• To analyse and report on monthly trading reports to ensure performance targets are being achieved and exceeded in all departments. To work with the Regional Operations Manager to provide a detailed monthly report in line with contractual obligations.
• To actively resolve issues as identified in audits and customer feedback, so that customer satisfaction throughout the contract scope is maintained at the highest level.
• To ensure that products, equipment, and materials are safely stored, used, maintained, and controlled and purchased in accordance with OCS procedures.
• To ensure all Pre Planned Kitchen & Food Service Equipment Maintenance programmes are implemented, monitored, and recorded in accordance with Contract Specification and Legislation.
• To manage and develop the Contracts Human Resources, to be able to achieve the highest standard of work, with a positive team spirit, achieving Company agreed Absence & Turnover KPIs. Including recruitment, training, develop and motivating staff, creatingan internal succession plan

Qualifications and Experience required:

• NEBOSH/IOSH Certificate would be desirable
• IT Literate, MS Office/competent in the use of Excel, Power point
• Advanced Food Hygiene Standard certificate or Level 4 Royal Institute of Public Health Diploma
• Minimum of four years in a Catering Services environment
• Proven background in delivering a range of Soft Services would be a pre-requisite
• Demonstrable track record of excellent client relationship management and customer-facing/partnering skills
• Must have experience of full budgetary control to include complex fixed price or nil subsidy contracts

What will you get in return

• An enhanced pension scheme (above auto enrolment rates) - to save for the future
• Life Assurance - to protect your family should the worst happen
• 25 days holiday, plus 8 bank holidays on top
• Option to purchase additional annual leave
• Private Medical Insurance - to protect you
• Access to 100s of high street discounts
• Financial Wellbeing support - Access to low interest loans
• Recognition scheme OCS Stars- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated Impact Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Health & Wellbeing Support

Why join OCS Group UK LtdOCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you wantto develop you career, OCS is a great choice.OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, a