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Chef Manager

Job LocationHalifax
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role PurposeResponsible for the delivery and development of retail catering, hospitality, patient and/or restaurant services for a site with the management of our catering brand standards. Serving up a great customer experience is at the heart of what we do and key to the success of our operations.Responsibilities

  • Lead and manage the QSHE (Quality, Safety, Health and Environment) and food handling processes within our catering standards.
  • Understand and meet the needs of our customer ensuring delivery of portion control is delivered effectively every serve, and right first time.
  • Communicate regularly with the client and customers you are responsible for across your unit/units.
  • Ensure that customer complaints are resolved to the customer satisfaction and action is taken promptly to prevent reoccurrence.
  • Manage the P&L accounts, including assisting with the preparation of the Annual Budget, achieving and maintaining food cost within the unit to our catering standards.
  • Improve standards of service and quality of food spotting opportunities to make improvements.
  • Promote the unit and act as a company brand ambassador at all times.
  • Supervise, co-ordinate, motivate, train and work with your team to provide a quality service.
  • Plan and produce duty rosters ensuring effective and economic deployment of the team, ensuring the management of both back of and front of house service provision.
  • Plan, organise and monitor controls of food quality, presentation and service.
  • Ensure that all kitchen equipment is maintained at all times.
  • Prepare food using fresh ingredients, prepare menus and develop recipes.
  • Ensure all team members are working in line with current legislation at all times.
  • Operate, utilise and manage relevant catering IT systems (i.e. EPOS, Saffron) as appropriate.
  • Knowledge, skills & experience
  • Proven track record in the successful provision of catering services is essential.
  • Supervisory/Management skills.
  • Relevant professional catering qualification.
  • Good understanding of budgets and previous experience of managing budgets or P&L’s
  • Appropriate level of numeracy/literacy/communication skills to perform role duties.
  • Passionate about delivering great customer service.
  • Ability to work well in a team or under your own initiative.
  • Ability to be flexible and take on different tasks as and when required.
  • High standards and an eye for detail.
  • Hard working, energetic and confident.
  • Excellent organisational skills.
  • Great time management.
  • Possess excellent financial acumen.
  • Excellent people manager with the ability to create positive cultural change.
  • Remain positive even when under pressure.
  • Delegation of tasks as required, utilising resources efficiently, with sound organisation skills.
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