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| Job Location | Halesowen |
| Education | Not Mentioned |
| Salary | 19,000 - 21,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
An established Insurance Broker with a friendly office environment has a new opportunity to join them in their Halesowen Office as an Insurance Customer Service Advisor. *** Start date will be 12th September ***As an Insurance Customer Service Advisor you will act as a key point of contact for customers that have purchased their insurance online. All of the customers will have purchased an on board telematics system which will offer them a discounted rate oftheir insurance by monitoring their driving.It will be your responsibility to validate customers policies to ensure that the details that they have supplied are accurate and valid. You will then be a point of contact for the customer throughout the life of the policy. You will carry out any changesthat need to be made and offer help with any potential policy queries to ensure the high level of service offered at the start of the process is offered throughout.Customer service is a key part of the role as you need to continually offer an exceptional level of service to match the product that you are discussing. Successful candidates will have a positive attitude with a desire to embrace continual change. Insuranceexperience is ideal, however all customer service experience from either a contact centre or customer focused environment will be considered.You will be rewarded with a competitive package alongside a vibrant working environment with the opportunity to develop a long term career. Once you have completed your probation you will also have the opportunity to work from home 2 days per week.
Keyskills :
Customer ServiceInsuranceMotorTelematicsServiceBirminghamHalesowenBlack Country